Transportme™ Passenger app - getting help

If you have any questions, you may get supported by: 

How to find instant answers from the app?

Following at least 03 first steps to find instant answers: 

  • Step 1: Select question mark icon on login screen or Help button located at the bottom bar of the app.  
  • Step 2: Select Answers button. Enter the keyword for what you want to learn about (e.g., "add smartcard") in the search box. Select the magnifying icon to initiate the search.

ask form screenshot

  • Step 3: Choose the appropriate article from the search results to read and follow the instructions.

search result screenshot

  • Step 4: Select X button to close the selected article and select another article or repeat step 2,3 for a new search. 

close article screenshot

  • Step 5: Select Close button to close Help screen. 

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