Check Fault messages

The operators have the ability to view all fault messages reported by drivers via the Transportme™ Driver app, QLDSchoolBus app, or TfNSW Driver app (driver app) during the pre-departure check or end-of-shift check process.
Please note that the Predeparture/EOS/Fit4Work Ability module is required to have this feature available on your operator portal.

Reference steps to view all the fault messages:

Login to Transportme™, QST, or TfNSW operator portal.
Navigate to Message in the top menu.
Select Fault Message from the left menu.
Locate the message you wish to review using the Search box.
In the fault message list:
- Messages sent during the pre-departure check process at login time will start with the prefix PDC.
- Messages sent during the logging out process will start with the prefix EOS.
- The Bus Number and Created by columns show the bus number of the driver who sent the message.
Fault message list can be exported to different formats:
- Copy: save the report to the clipboard then you can paste the data to your document or spreadsheet, etc.
- CSV/Excel or Export CSV: export the data to corresponding format to your local storage for further use.
- Print: print out the data.
Example of the Fault Message page:
- Transportme™ and TfNSW operator portal
- QST operator portal

Reference knowledge base article on how to send a fault message from the driver app can be found here.