Travel2School app - resetting your app password

Resetting your app password

  • Select the Travel2School app on your mobile device. 
  • Enter your registered email address into the Email field. 

forgot password screenshot

  • Select the Forgot Password? link. 
  • Check your mailbox for an email to reset your password. Note: Check your Junk/Spam folder if you cannot find the email in your inbox. 

reset password email

  • Select the reset password link in the email. 
  • On the Password Reset page, enter your new password and then select the Update Password button. 

password reset page

  • To login using your new password, go back to the app and enter your registered email address and new password to login. 

Error message examples

When reseting your Travel2School account you may from time to time be presented with an error message if something isn't right.

Error message examples Solution
invalid email 1 screenshot

Double check that you have entered your email address correctly, including the @ symbol. 

invalid email 2

Double check that you have entered your email address correctly, including the . symbol.

login error screenshot Double check you have enter the email address and/or password correctly. If you have not yet signed up, you will need to sign up for a new account before you can login. 
 
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