Check Duress messages

The operators have the ability to view the details of the Duress Message reported by drivers via the Transportme™ Driver app, QLDSchoolBus app, or TfNSW Driver app (driver app) during the pre-departure check or end-of-shift check process.
Please note that the Duress module is required to have this feature available on your operator portal.

Reference steps to view all the fault messages:

Login to Transportme™, QST, or TfNSW operator portal.
Navigate to Message in the top menu.
Select Duress from the left menu.
Locate the message you wish to review using the Search box.
In the Duress message list, the details of each message are displayed, including the bus, the operating routes where the duress is sent, and the longitude and latitude at which it occurs. To view the duress video, please check the iPad local storage.
The message list can be exported to different formats.
- Copy: save the report to the clipboard then you can paste the data to your document or spreadsheet, etc.
- CSV/Excel or Export CSV: export the data to corresponding format to your local storage for further use.
- Print: print out the data.
Example of the Duress Message page:
- Transportme™ and TfNSW operator portal
- QST operator portal

Reference knowledge base article on how to send a duress message from the driver app can be found here.