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Add funds to Smartcard from the operator portal
| This feature is available if your company has purchased the Smartcard module. This is a standard feature for TMR Queensland's School Ticketing (QST). |
- Login to Transportme™ or QST operator portal .
- Select the Smartcards tab on the main menu.
- Select Smartcards on the left menu.
- Locate the smartcard you wish to add funds to using Advanced Search option.
- Select the Add Funds button in the Actions column to open Add Fund screen.
- For Transportme™ operators
- For QST operators
- Enter the desired fund amount, and then select the Add button.
- Enter the payment details and select the Pay button to proceed with the transaction.
- Example of use: The Smartcard holder or their parents/guardians can call the operator and request to add funds to their smartcard account.
Notes:
- Adding funds through the Operator Portal is managed by Stripe. Payment security is entirely handled by Stripe – not by transportme™.
- Stripe fee: You have the option to either pass on these fees or absorb them. You can adjust this setting in the Operator Portal under the Smartcards menu > Smartcard Settings in the left menu > Stripe Fee section. Additional information can be found in the Smartcard Setting knowledge base article.