Setup a late sign on alert

This feature is available if your company has purchased the Late Sign On module.
Late sign on feature will send an alert to registered contact(s) if the route has not signed on according to the configured time - Sign On Time. 
This setup can be done while creating route or operator can edit the route later to set this up.

SETUP ROUTE: 

  • Login to Transportme™ Operator portal. 
  • Select Routes on top menu.
  • Select Routes tab on the left menu.
  • Select New Route button if setting up the feature while creating a route. 
  • OR Using Search box to locate an existing route > select Edit button in Action column to open Route Edit - Route Information screen > select pen icon under Detail Information section.  
  • Locate Sign On Time and enter time in following the format hh:mm.
  • Locate Late Sign On Alert and select checkbox. 
  • Save all changes. 

SETUP ALERT CONTACT(S)

  • Login to Transportme™ Operator portal. 
  • Select Alert contact tab on top menu.
  • Select Late Sign On Alert tab on the left menu.
  • Enter Phone 1 number and Email 1 of the first contact who will receive alert when the the route has not signed on by the configured sign-on-time. 
  • (optional) Enter Phone 2 number and Email 2 of the first contact who will receive alert when the the route has not signed on at configured sign-on-time. 
  • Select Save button. 

Note: Alert contact(s) will receive a SMS and an email when the event happen.

LATE SIGN ON ALERT EXAMPLE:

  • SMS
late sign on sms
  • Email
late sign on email
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