Operator lodges a Smartcard order in their Operator Portal by selecting on the Order button.
This takes the Operator to the Jira Ticketing System, where the Operator enters their Contact Email Address, Company Name, and their Delivery Address.
Operator enters a summary of their order.
Operator checks the Smartcards check box to make a smartcard order.
Operator enters how many Smartcards they require in the Details of Order field and then selects ‘Send’.
Transportme™ receives the order via Jira.
Transportme™ auto-confirms the order via Jira and this is communicated back to the email address entered by the Operator in the Order Ticket. Transportme™ places order with Smartcard supplier, noting the number of smartcards required, the Operator and the delivery address.
Smartcard Supplier confirms the order, batches the order together. For same day postage to Operators, cut off time for order acceptance is 12.00pm. Otherwise it is next day postage.
Smartcard Supplier emails Transportme™ the SmartCard Card Numbers and the 10 digit code for the Operator’s order.
Transportme™ uploads the UID’s and 10 digit codes into the Operator’s Portal for registration by the Operator.
These Smartcards then appear in the Operator’s Smartcard Screen as blank cards ready to be registered.
Operator receives the Smartcards via post in the order of Smartcards based on the 10 digit code (ie TMR0000001, TMR0000002 etc)
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