Step 5- Returning the faulty/damaged Pax A920

For- Queensland School Ticketing (QST) / Rural and Regional (R&R) TfNSW operators and Transportme private operators:

	There will be a return post pack in the replacement shipment you received addressed to Transportme.

Prior to packaging the damaged/faulty device, place electrical tape over the battery terminal of the damaged unit for shipping.

Package up the damaged/faulty unit in the box the replacement PAX A920 arrived in.
If you are able to locate the power cable and wall plug for the damaged/faulty unit, also place these in the box with the device and wrap the box in the bubble wrap supplied before putting it in the return post bag.
Return post bags can be taken to any Australia Post post office. To find your nearest post office, you can search here.
Use the existing support ticket to inform Transportme that the faulty device has been sent.